Introduction
Welcome to DAA Max Vital Alchemy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://en-daamax.com or make a purchase from us.
We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at [email protected].
Key Point: By using our website and services, you consent to the collection and use of information in accordance with this Privacy Policy. We never sell your personal information to third parties.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us when you:
- Make a Purchase: Name, email address, shipping address, billing address, phone number, and payment information
- Create an Account: Username, password, and contact preferences
- Subscribe to Our Newsletter: Email address and communication preferences
- Contact Customer Support: Name, email, phone number, and details of your inquiry
- Leave Reviews or Testimonials: Name, location, and review content
Information Automatically Collected
When you visit our website, we automatically collect certain information about your device and browsing activity:
- Device Information: Browser type, operating system, device type, and screen resolution
- Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths
- Location Data: General geographic location based on IP address
- Referral Information: The website or source that directed you to our site
| Data Type | Purpose | Legal Basis |
|---|---|---|
| Contact Information | Order processing and customer communication | Contract fulfillment |
| Payment Details | Transaction processing | Contract fulfillment |
| Browsing Data | Website optimization and analytics | Legitimate interest |
| Marketing Preferences | Personalized communications | Consent |
How We Use Your Information
DAA Max Vital Alchemy uses the information we collect for the following purposes:
Order Processing and Fulfillment
- Process and fulfill your orders for DAA Max products
- Send order confirmations, shipping updates, and delivery notifications
- Provide customer support regarding your purchases
- Process refunds and handle returns as per our Refund Policy
Communication
- Respond to your inquiries and customer service requests
- Send important updates about your account or our services
- Deliver marketing communications (with your consent)
- Notify you about changes to our policies or terms
Website Improvement
- Analyze website traffic and user behavior to improve user experience
- Test new features and optimize website performance
- Prevent fraudulent transactions and protect against security threats
- Ensure compliance with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your browsing activity on our website.
Types of Cookies We Use
- Essential Cookies: Required for website functionality, including shopping cart and checkout processes
- Analytics Cookies: Help us understand how visitors interact with our website to improve performance
- Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
- Preference Cookies: Remember your settings and preferences for future visits
Managing Cookies: You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality, including the ability to make purchases.
Information Sharing and Disclosure
DAA Max Vital Alchemy does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our business:
- Payment Processors: Secure payment processing for transactions
- Shipping Partners: Order fulfillment and delivery services
- Email Service Providers: Marketing and transactional email delivery
- Analytics Providers: Website performance monitoring and analysis
Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal requests, such as:
- Court orders or subpoenas
- Government agency requests
- Protection of our legal rights or safety
- Prevention of fraud or illegal activities
Data Security
We implement comprehensive security measures to protect your personal information:
- SSL Encryption: All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols
- PCI-DSS Compliance: Payment information is processed through PCI-DSS compliant payment processors
- Access Controls: Employee access to personal data is restricted and monitored
- Regular Audits: We conduct regular security assessments and vulnerability testing
- Data Minimization: We only collect information necessary for legitimate business purposes
Important: While we implement robust security measures, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
General Rights
- Right to Access: Request a copy of the personal information we hold about you
- Right to Correction: Request correction of inaccurate or incomplete personal data
- Right to Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Right to Portability: Receive your data in a structured, machine-readable format
- Right to Opt-Out: Unsubscribe from marketing communications at any time
California Residents (CCPA Rights)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information held by businesses
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your CCPA rights
EU/EEA Residents (GDPR Rights)
If you are located in the European Union or European Economic Area, you have rights under the General Data Protection Regulation (GDPR):
- Right to access, rectify, or erase personal data
- Right to restrict or object to data processing
- Right to data portability
- Right to withdraw consent at any time
- Right to lodge a complaint with a supervisory authority
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
- Account Information: Retained while your account is active, plus 7 years for legal compliance
- Order History: Retained for 7 years for tax and legal purposes
- Marketing Preferences: Retained until you opt-out or request deletion
- Customer Support Records: Retained for 3 years after resolution
- Website Analytics: Retained for 26 months in aggregated form
Third-Party Links
Our website may contain links to third-party websites, including:
- Social media platforms (Facebook, Twitter, Instagram, YouTube)
- External research and educational resources
- Payment processing partners
We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.
Children's Privacy
DAA Max Vital Alchemy products are intended for adults 18 years of age and older. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible.
If you believe that we might have any information from or about a child under 18, please contact us immediately at [email protected].
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes:
- We will update the "Last Updated" date at the top of this page
- We may notify you via email or through a prominent notice on our website
- Continued use of our website after changes indicates your acceptance of the updated policy
We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
DAA Max Vital Alchemy Privacy Team
Email: [email protected]
Website: https://en-daamax.com/contact-us
Response Time: We respond to all privacy-related inquiries within 30 days.
Your Trust Matters: At DAA Max Vital Alchemy, we are committed to being transparent about our data practices and protecting your privacy. Thank you for trusting us with your personal information.